FAQ

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We sincerely value and prioritize all of your concerns and inquiries.

No. We are a transformer manufacturer. We have our own transformer factory in Jiangsu province.

We are able to supply ordinary transformers (The altitude is less than 1000m) and plateau transformers(The altitude is greater than 1000m) according to your requirements.

Copper has a higher electrical conductivity than aluminum, so copper-core transformers are more efficient but also more expensive. Aluminum-core transformers are cheaper but have lower efficiency and higher resistance, leading to more heat generation.In summary, the choice between copper and aluminum cores depends heavily on the specific application and cost-benefit analysis.

Compare the quality, delivery, price, and service of similar products, and you will find the answer.

Yes, of course,our products can be customized according to your requirements.

We strictly follow the contract, so that our customers can buy our products with confidence.

Yes. We offer a minimum two-year warranty on all our transformers.

We have installation manuals and online video installation guides, or we can arrange for an engineer to guide the installation on site if necessary.

Generally, 20 days if the goods are in stock and 30 days if they are not. Depends on the quantity you order.

We will develop the best packaging and transportation plan according to the mode of transportation and the specific conditions of the goods to ensure a smooth and safe delivery.